How do you create a Submittable account? Register your account here, fill out a 5-minute form with your basic information, and voilà! You’re done. Once you have an account, you will only need to sign-in for future contests, which cuts down on your submit time!
What forms of payment do you accept? For entries, the website Submittable accepts most credit cards, and PayPal. Paypal is the platform we use to accept payments for art work purchases.
Buying available artwork
How do you buy artwork listed for sale? Copy down the item number of the artwork you would like to purchase, then email the product number to email@example.com to check availability. Please type Online Exhibition Purchase Inquiry in the subject line of the email. If the artwork is available, we will email you the price + shipping, and directions on how to pay via PayPal. You will have 24 hours to submit payment. Then the order will be emailed to the artist, who ship the item.
Do you send a confirmation email when the order goes through? You will receive a confirmation email when your payment is confirmed, and when we have a tracking number, we will email that as well.
Can you change, cancel, or return an order? We're sorry—All sales are final.
How long does it take to receive an order? 1–2 weeks upon payment confirmation, unless specifically told otherwise.
Do you offer expedited shipping? No.
Can you ship to a different address than my billing address? Yes. We will ask for the exact address you would like your piece sent to. That address will be forwarded directly to the seller.
Do you ship to addresses outside the United States? We can only ship to the continental U.S. and Canadian addresses. International shipments may be considered, but you must pay the extra shipping cost.
What happens if an artwork is damaged when received? The buyer must confirm receipt of the artwork to ICAN; if there are any issues, they must be reported within 72 hours of receipt of the item. The claim must include images.
Reproduction/Borrowing/Use of Website Photographs and Information: All Photographs & Information are the exclusive property of ICAN. Please ask for permission before using information from our site.