Troubleshooting: Known Technical Problems with the New CAN Website
On September 29, we relaunched the Ceramic Arts Network website. Since then, some of you have experienced problems accessing the content. One outstanding known problem is listed below, with an update on where we are with a solution for you:
|Problem||Status of the Solution|
|1||Tablet users are unable to access the latest issue of their magazine subscription in our tablet app.|
Still not sure you’re logged in to the site?
After successfully resetting your password and logging into the site, you will see your account name at the top of your browser window (next to the search field). If you don’t see your name, then click the words “Login” again to refresh the page.
Still having problems?
If you are still experiencing any of the problems listed above … OR you have discovered a new issue, please email us at firstname.lastname@example.org. Please remember to tell us what problem you’re having. And please include your name, address, and telephone number where we can reach you. Thanks to everyone for your continued patience!
The Ceramic Arts Network Team