Contact Us

Ceramic Arts Network
The American Ceramic Society
550 Polaris Parkway, Suite 510
Westerville, OH 43082
Phone: 614-794-5824
Fax: 614-675-9974

Customer Service:
Phone: 855-350-2529 (CLAY)

Editorial Inquiries:

Troubleshooting: Known Technical Problems with the New CAN Website

On September 29, we relaunched the Ceramic Arts Network website. Since then, some of you have experienced problems accessing the content. One outstanding known problem is listed below, with an update on where we are with a solution for you:

 Problem Status of the Solution
1Tablet users are unable to access the latest issue of their magazine subscription in our tablet app. 

Update: December 2, 2021: For tablet subscribers, the Ceramics Monthly app and Pottery Making Illustrated app will now correctly display all magazines issues in your subscription.

Still not sure you’re logged in to the site?

After successfully resetting your password and logging into the site, you will see your account name at the top of your browser window (next to the search field). If you don’t see your name, then click the words “Login” again to refresh the page.


Still having problems?

If you are still experiencing any of the problems listed above … OR you have discovered a new issue, please email us at Please remember to tell us what problem you’re having. And please include your name, address, and telephone number where we can reach you. Thanks to everyone for your continued patience!

 The Ceramic Arts Network Team